{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across Ireland on orders over EUR 100; a flat EUR 25 delivery charge applies below that, and Express Shipping is EUR 25 on any order. Orders are handled in 24 to 48 hours and tracked from there.",
    "content": "Shipping & Delivery Last updated 25 September 2026. Where we deliver We deliver all over Ireland, including Dublin, Cork, Limerick, Galway, Waterford, Drogheda, Dundalk, Swords, Bray and Navan. Delivery times are the same wherever you are. What delivery costs Standard delivery is free on orders of €100 or more after any discount. Below that, a flat €25 delivery charge applies. The charge is shown in your cart before you pay. You can also choose Express Shipping in the cart for €25. It is a paid upgrade, so that charge applies to every express order, including orders that would otherwise get free delivery. We do not publish a separate express arrival window, so if you need an order by a particular date, email us before you buy. How long it takes Delivery takes 5 to 7 days in Ireland. That does not include our 24 to 48 hour order handling and processing time, so allow up to about 9 days from ordering. Large pieces such as sofas can take the upper end of that range. Our delivery partners Tracking You will receive an email with a tracking number once your order has shipped. You can then follow the parcel on our Track Your Parcel page. Separate parcels For practical reasons, items in the same order may be sent in more than one parcel and may arrive on different days. If part of an order has arrived and you are unsure about the rest, email us and we will check it for you. Questions before you order If you have any other questions, email us at theteam@customersupport.care and we will do our best to help.",
    "url": "https://furniturewarehouse.irish/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Returns within 15 days of purchase under our policy, or within the statutory 14 days from delivery under Irish and EU law, whichever ends later. The customer pays return postage on change-of-mind returns; faulty, damaged or incorrect items are put right at no cost.",
    "content": "Refunds & Returns Last updated 25 September 2026. This policy sets out how returns work when you buy from us in Ireland. Changing your mind You can return an item for any reason within 15 days of the original purchase. That is our own policy. Irish and EU law also give you the right to cancel an online order within 14 days of the day you receive the goods. The two periods start on different days, so use whichever ends later. You do not need to give a reason for either. To be eligible, the item must have been bought from this website, be in its original packaging, and come back with your receipt, order confirmation or other proof of purchase. On a change-of-mind return you pay the cost of sending it back. Our furniture is large and heavy, so please check the postage with us before you send it. We refund the price you paid for the goods, back to the payment method you used, or as credit against a future order if you would rather. Faulty, damaged or incorrect items This part applies to everything we sell, and nothing above affects it. What you buy should arrive undamaged, do the job it is sold for and match its description. If it arrives faulty, damaged or not as described, contact us and we will put it right at no cost to you. For a serious problem you can have a replacement or a refund; for a smaller one we will repair or replace the item. We cover the cost of shipping a faulty item back. None of this limits your rights under the Irish Consumer Rights Act 2022. Damaged in transit If a parcel arrives damaged, email us with your order number and a photograph of the packaging and the item. We will arrange a replacement or a refund and cover the return postage. Photographs help us take it up with the courier, so they speed things up, but they are not a condition of your rights. Missing parts or the wrong item If your order does not arrive, arrives with parts missing, or contains something you did not order, tell us and we will fix it at no cost to you. How to return something Email theteam@customersupport.care with your order number and a short note about what you would like to do. We will reply with the return address. Please contact us before sending anything: items go back to the warehouse your order shipped from, not to our administration office, and this makes sure the return reaches the right place. We aim to process refunds within 24 to 48 hours of receiving the returned goods. Your bank or PayPal may take a few more working days to show the money. We cannot accept returns of items bought from another retailer rather than from this website. Cancelling before dispatch You can cancel any order free of charge before it is dispatched. Most orders are packed within 24 hours, so if you need to change or cancel a paid order, contact us as soon as you can, ideally within 12 hours. Once an order has left, you can still return it as described above. If something goes wrong If you are unhappy with how we have handled a return, email caseresolution@customersupport.care with your order number and a person will look at it again from the start. Nothing on this page limits your rights under the Irish Consumer Rights Act 2022.",
    "url": "https://furniturewarehouse.irish/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Furniture Warehouse collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 25 September 2026. This policy explains how Furniture Warehouse , a division of Caruso Consulting Co Ltd (\"we\", \"us\" or \"our\"), collects, uses, shares and protects your personal data when you visit furniturewarehouse.irish or buy from us. What we collect Details you give us : your name, delivery address, email address and phone number when you place an order or contact us. Payment details : handled by our payment providers, Stripe and PayPal. We never see or store your full card number. Usage data : such as the pages you visit, your browser and device type and the site that referred you, collected through Google Analytics as described in our Cookie Policy . How we use it To process and deliver your order and give you customer support. To send order confirmations and delivery updates, and marketing emails only where you have agreed to them. To understand how the site is used so we can improve it. To prevent fraud and keep the store secure. To meet our legal and accounting obligations. We rely on the contract with you to process your order, on your consent for analytics and marketing, on our legitimate interest in running a secure store, and on legal obligations for our records. Who we share it with We share personal data only where needed to run the store: with our payment providers, the couriers and suppliers who deliver your order, our email and hosting providers, and Google for analytics. They may only use it to provide their service to us. We do not sell your personal data. We may also disclose information where the law requires it. How long we keep it We keep personal data only as long as we need it for the purposes above, including our legal, accounting and reporting duties. After that we delete or anonymise it. Your rights Under the GDPR you have the right to: see the personal data we hold about you; have inaccurate data corrected; have your data deleted; object to or restrict some processing, including direct marketing; receive a copy of your data in a portable format; withdraw your consent at any time where we rely on it. To use any of these rights, email theteam@customersupport.care . We will reply without undue delay and within one month. If you are unhappy with how we have handled your data, please contact us first and we will try to put it right. You can also complain to the Data Protection Commission, Ireland's data protection regulator, at dataprotection.ie , or to the regulator in the EU country where you live or work. Keeping it safe We use suitable technical and organisational measures to protect your data, including encrypted connections at checkout. No method of sending data over the internet is completely secure, but we work hard to protect your information. Children Our store is meant for adults. We do not knowingly collect personal data from children under 16. If you think a child has given us their data, contact us and we will delete it. Changes to this policy We may update this policy from time to time. Changes will appear on this page with a new \"last updated\" date. Contact us Furniture Warehouse, a division of Caruso Consulting Co Ltd Ireland administration: Charlemont Exchange, Charlemont St, Saint Kevin’s, Dublin D02 VN88, Ireland Registered address: Suite 29, 47 Moo 1, T. Nawoong, Mueang, Phetchaburi 76000, Thailand Email: theteam@customersupport.care International call centre: +66 (0) 98 391 3877",
    "url": "https://furniturewarehouse.irish/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Furniture Warehouse.",
    "content": "Terms & Conditions Last updated 25 September 2026. These Terms & Conditions govern your use of furniturewarehouse.irish and any purchase you make from Furniture Warehouse , a division of Caruso Consulting Co Ltd (\"we\", \"us\" or \"our\"). By using the website or placing an order, you agree to these terms. Please read them carefully. Using the website You may use this website for lawful purposes only. You agree that you will not: use the site in any way that breaks the law; try to gain unauthorised access to our systems, or interfere with how the site works or its security; copy or republish our content, including text, photographs, branding and design, without our written permission; give false information or pretend to be someone else. The content on this site, including the Furniture Warehouse name, product photographs and copy, belongs to us or our licensors. Products and descriptions We describe our furniture as accurately as we can, including materials and dimensions. Photographs are for illustration, and colour and finish can vary slightly between production batches and between screens. Please check the dimensions against your room, and the route into it, before you order. Prices All prices are shown in euro. The price shown next to Add to Cart is the price you pay for the goods, and any delivery charge is shown in the cart before you pay. If we find an error in the price of an order you have placed, we will contact you before dispatch to ask whether you want to go ahead at the correct price, or cancel with a full refund. Ordering Placing an order is an offer to buy. A contract is formed when we confirm and dispatch your order. Once your payment has cleared, orders are usually fulfilled within 24 to 48 hours. We may refuse or cancel an order, for example where an item is unavailable or we suspect fraud. If we cancel an order you have paid for, we refund you in full. Please give us accurate delivery and contact details. We are not responsible for delays or failed deliveries caused by incorrect details. Payment and security Payment is taken at checkout through our payment providers, Stripe and PayPal, over an encrypted connection. We do not store your full card details. Your order is processed once payment is authorised. Delivery, returns and cancellations Delivery times and charges are on our Shipping & Delivery page, and returns, refunds and cancellations are on our Refunds & Returns page. Both form part of these terms. They include your right under Irish and EU law to cancel an online order within 14 days of receiving the goods. Our liability To the fullest extent the law allows: our total liability for any order is limited to the amount you paid for the products in that order; we are not liable for indirect or consequential losses, or for loss of profit, data or opportunity; we provide the website as it is and cannot promise it will always be available or free of errors. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded by law. These terms do not affect your statutory rights as a consumer, including your rights under the Irish Consumer Rights Act 2022. Changes to these terms We may update these terms from time to time. The version published on this page when you place an order is the version that applies to that order. Contact us Furniture Warehouse, a division of Caruso Consulting Co Ltd Ireland administration: Charlemont Exchange, Charlemont St, Saint Kevin’s, Dublin D02 VN88, Ireland Registered address: Suite 29, 47 Moo 1, T. Nawoong, Mueang, Phetchaburi 76000, Thailand Email: theteam@customersupport.care International call centre: +66 (0) 98 391 3877",
    "url": "https://furniturewarehouse.irish/terms-and-conditions/"
  }
}